

B.E.B Property Management - Frequently Asked Questions
Gold Coast Property Management | Burleigh Heads | Burleigh Waters | Robina | Palm Beach | Runaway Bay | Paradise Point | Coomera
1
What makes B.E.B Property Management different from other Gold Coast agencies?
B.E.B Property Management is a boutique, owner-operated agency based in Burleigh Heads.
Every property is managed personally by Courtney, the business owner, ensuring:
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Direct communication with the decision-maker
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Fast responses
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Zero arrears culture
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Hands-on service
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Meticulous routine inspections
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High-quality tenants
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Transparent communication
Landlords who want reliable, hands-on property management on the Gold Coast consistently choose B.E.B.
2
Which suburbs do you service?
We manage rental properties across the entire Gold Coast, specialising in:
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Burleigh Heads
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Burleigh Waters
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Palm Beach
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Robina
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Varsity Lakes
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Mermaid Waters
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Broadbeach Waters
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Currumbin
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Ashmore
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Runaway Bay
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Hope Island
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Coomera
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Molendinar
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Coolangatta
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All surrounding suburbs
If your suburb is not listed, reach out - we cover most Gold Coast rental locations.
3
How much are your property management fees?
Our fees are competitive, transparent and tailored to your investment strategy.
We don’t charge hidden extras, unnecessary admin fees or inflated marketing costs.
For an accurate quote, request a free rental appraisal and we’ll tailor a proposal to your property.
4
How do you screen tenants?
We follow a strict and proven tenant selection process, including:
✔ Tenancy database checks
✔ Employment verification
✔ Rental history & previous agent references
✔ Affordability analysis
✔ Personal interview
Our focus is placing quality long-term tenants who will care for your property and pay rent on time.
4
How do you screen tenants?
We follow a strict and proven tenant selection process, including:
✔ Tenancy database checks
✔ Employment verification
✔ Rental history & previous agent references
✔ Affordability analysis
✔ Personal interview
Our focus is placing quality long-term tenants who will care for your property and pay rent on time.
5
How often are routine inspections completed?
Routine inspections are carried out every 12–16 weeks, in line with Queensland regulations.
Each inspection includes:
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A detailed written report
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High-resolution photos
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Notes on tenant care
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Maintenance recommendations
Reports are sent directly to landlords for complete transparency.
6
What happens if a tenant falls behind in rent?
B.E.B runs a strict zero-tolerance arrears policy.
If rent becomes overdue, we take immediate action in line with the Residential Tenancies Authority (RTA) guidelines.
Our proactive management keeps arrears consistently at 0%, protecting your cash flow.
7
Can I switch to B.E.B mid-lease from another agency?
Yes - switching is simple and stress-free.
We handle everything, including:
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Informing your current agent
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Arranging file and key transfer
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Collecting compliance certificates
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Communicating with your tenant
There are no costs to switch, and no disruption to your tenant.
8
How quickly can you list my property for rent?
We can have your property listed within 24–48 hours depending on photography and compliance requirements.
We can arrange:
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Professional marketing photos
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Floorplan
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Listing copywriting
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Compliance checks
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Repairs or presentation improvements
Our goal is a fast leasing turnaround with a high-quality tenant.
9
Do you manage furnished rentals?
Yes. We manage both furnished and unfurnished homes across the Gold Coast.
Furnished properties may attract higher weekly rent depending on location and fit-out.
10
How do you handle property maintenance?
We use trusted local Gold Coast trades who are reliable, licensed and cost-effective.
You receive:
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Repair photos
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Quotes for approval
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Updates on job progress
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Completed job documentation
All maintenance is tracked and managed to protect your asset long-term.
11
Do you close over Christmas or holiday periods?
No, we remain open and responsive during Christmas and major holidays.
This ensures your tenants are supported and your property remains protected at all times.
12
What does the onboarding process look like?
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Initial call or meeting
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Form 6 signed
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Marketing prepared
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Compliance checks completed
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Property listed
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Applications screened
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Tenant approved & move-in coordinated
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Ongoing routine inspections + continuous communication
Everything is handled for you.

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