Question 1

What makes B.E.B Property Management different from other Gold Coast agencies?

Accepted Answer

B.E.B Property Management is a boutique, owner-operated agency based in Burleigh Heads. Every property is personally managed by Courtney, ensuring direct communication, faster responses, zero arrears, hands-on service, and high-quality tenant placement. Investors choose B.E.B for reliability, accountability and personalised care.

Question 2

Which suburbs does B.E.B Property Management service?

Accepted Answer

We manage rental properties across the Gold Coast including Burleigh Heads, Burleigh Waters, Robina, Palm Beach, Varsity Lakes, Mermaid Waters, Broadbeach Waters, Currumbin, Ashmore, Molendinar, Coolangatta and surrounding suburbs.

Question 3

How much are your property management fees?

Accepted Answer

Our fees are competitive, transparent and tailored to your investment strategy. There are no hidden extras or unnecessary charges. A personalised quote can be provided through a free rental appraisal.

Question 4

How do you screen tenants?

Accepted Answer

We use a strict tenant selection process including tenancy database checks, employment verification, rental history, affordability analysis and personal interviews to secure high-quality long-term tenants.

Question 5

How often are routine inspections conducted?

Accepted Answer

Routine inspections occur every 12–16 weeks. Landlords receive a detailed inspection report with high-resolution photos, maintenance notes and recommendations to protect the property.

Question 6

What happens if a tenant falls behind in rent?

Accepted Answer

B.E.B Property Management operates a zero-tolerance arrears policy. If rent becomes overdue, action is taken immediately in line with RTA guidelines. Our proactive management keeps arrears consistently at 0%.

Question 7

Can I switch to B.E.B Property Management from another agency?

Accepted Answer

Yes, switching is seamless and free. We handle all communication with your current agent, organise key and file transfer and communicate with your tenant to ensure a smooth transition.

Question 8

How quickly can you list my property for rent?

Accepted Answer

We can list your property within 24–48 hours depending on marketing requirements. We arrange photography, floorplans, listing copywriting and compliance checks for a fast leasing process.

Question 9

Do you manage furnished rentals?

Accepted Answer

Yes, we manage both furnished and unfurnished rental properties. Furnished homes may attract higher rent depending on location and presentation.

Question 10

Do you offer Airbnb or holiday letting management?

Accepted Answer

Yes, through B.E.B Holiday Management. Services include guest communication, pricing optimisation, professional cleaning, linen, restocking and full property care between stays.

Question 11

How is maintenance handled?

Accepted Answer

We use trusted, licensed Gold Coast trades. Landlords receive photos, quotes, updates and documentation. All repairs are tracked and managed to protect your property long-term.

Question 12

Do you close over the Christmas period?

Accepted Answer

No, B.E.B Property Management does not close over Christmas or major holidays. This ensures tenants are supported and your property remains protected year-round.

Question 13

What does the onboarding process look like?

Accepted Answer

Our onboarding process includes an initial consultation, Form 6 signing, marketing preparation, compliance checks, listing, tenant screening, approval, move-in coordination, routine inspections and ongoing communication.

All Posts

Boost Property Value with Pro Management

SUBSCRIBE